Managed Cloud Operations

Operate, secure, and continuously improve your cloud platforms with enterprise-grade processes, automation, and reliability.

What this service is

Our Managed Cloud Operations service provides structured, security-aware, and automation-first operational support for cloud platforms running in Azure, AWS, and GCP.

We go beyond basic monitoring or ticket handling. Our focus is on **platform stability, cost efficiency, security posture, and continuous improvement** — aligned to enterprise ITIL and SRE principles.

When managed operations make sense

How we deliver

A structured, enterprise-ready operating model focused on reliability, security, and continuous optimization.

01

Operational Baseline & Onboarding

Review architecture, environments, access models, monitoring setup, and existing runbooks. Define scope, SLAs, and responsibilities.

02

Stabilize & Standardize

Address critical gaps, standardize configurations, align monitoring, backup, and security baselines.

03

Operate & Support

Day-to-day operations including incident handling, change support, service requests, and operational monitoring.

04

Secure & Patch

Ongoing patching, vulnerability remediation, identity reviews, and security posture monitoring.

05

Optimize Costs & Performance

Continuous FinOps tuning, right-sizing, capacity planning, and performance improvements.

06

Report & Improve

SLA reporting, operational reviews, improvement backlog, and roadmap recommendations.

What we operate

What you get (deliverables)

Deliverable Description
Operational Runbooks Incident, change, backup, and recovery procedures
SLA & KPI Reporting Availability, incident metrics, and operational health
Security & Patch Reports Vulnerability status and remediation tracking
Cost Optimization Insights Recurring FinOps recommendations and savings tracking
Continuous Improvement Backlog Prioritized platform and reliability enhancements

Ready to hand over operations with confidence?

Let us run and improve your cloud platforms so your teams can focus on delivering business value.

Book a Consultation